Privacy Policy

Introduction

This Privacy Policy describes how APPOMINT SERVICES LL and its affiliates (collectively “APPOMINT SERVICES LL”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://play.google.com/store/apps/details?id=com.appomint.app (hereinafter referred to as "Platform").

By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to laws related to data protection and privacy. If you do not agree, please do not use or access our Platform.

Information We Collect

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. This includes, but is not limited to:

• Personal data provided during sign-up or registration, such as name, date of birth, address, phone number, and email ID.
• Sensitive personal data, collected with your consent, such as bank account details, credit/debit card information, or biometric data required to enable specific features.
• Behavioural and transactional information related to your use of the Platform.

Third-party business partners may also collect your information, and you will be governed by their privacy policies. We request you to read their privacy policies prior to disclosing any information.

Usage of Information

We use personal data to:

• Provide and improve services and features offered on our Platform.
• Process and fulfil orders, enhance customer experience, and resolve disputes.
• Conduct marketing research, send promotional messages, and inform you about offers (with an option to opt-out).
• Prevent fraud, ensure security, and comply with legal obligations.

Sharing of Information

We may share your personal data with:

• Our affiliates and group entities for providing better services.
• Third-party service providers such as logistics partners, payment service providers, and reward programs.
• Government agencies or law enforcement if required under applicable law or to prevent fraud or illegal activity.

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data from unauthorised access, loss, misuse, or disclosure. While we take security seriously, we cannot guarantee complete security due to the nature of internet transmission.

Data Retention and Deletion

You may delete your account from the Platform using the profile and settings options, or by writing to us. We may refuse or delay deletion in case of pending claims or grievances. Once deleted, your data will no longer be accessible. We retain personal data only for as long as required for legitimate business purposes or legal obligations, after which it may be retained in anonymised form for analytics and research.

Your Rights

You may access, rectify, and update your personal data directly through the Platform. You also have the right to withdraw consent for data processing by writing to the Grievance Officer.

Consent

By using our Platform or providing your data, you consent to the collection, storage, and processing of your information in accordance with this Privacy Policy. If you provide personal data of others, you confirm you have the authority to do so.

Policy Changes

We may update this Privacy Policy periodically. We recommend reviewing it regularly for changes. Significant changes will be communicated as required under applicable laws.

Grievance Officer

Name: Appomint
Designation: Owner
Company: Appomint
Contact: -
Timings: Monday – Friday (9:00 AM – 6:00 PM)